Complimentary Repairs & Care
Diamonds Direct delivers the highest level of customer service, even after the sale. We offer unrivaled complimentary services, including jewelry maintenance, cleaning, sizing, appraisal for insurance purposes, and lifetime upgrades on diamond solitaires, pendants, and studs.
The lifetime warranty covers all the cleaning and tightening services and the loss of accent diamonds, assuming the loss was not the result of damage. However, even with the warranty, it's critical to have your jewelry insured in the event of loss, damage, or theft.
110% Lifetime Upgrade
Diamonds Direct lifetime upgrade allows customers to trade their original engagement diamond, solitaire diamond pendant, and diamond studs for a different size, quality, or shape. It's easy, and you get 110% of your original purchase toward your new purchase.
Personalized Guidance & Education
You don’t have to go at it alone. Choosing the right diamond is a huge decision, and our diamond experts provide an educational experience that is second to none.